Privacy Policy

Protecting the security and privacy of your personal data is very important to us and we take it very seriously. This Privacy Policy explains how we collect, use, and disclose information about you on our website our mobile applications, and any other services. By using our Services, you agree to this Privacy Policy and any future amendments and additions.

What information do we collect?

Customer Contact Information: Your Customer Contact Information is any information needed to contact you such as your name, address, phone number, and email address.

Private Customer Information: Private Customer Information is any information that may be necessary to check credit and process payments. Such information includes Social Security Number, credit card information, and banking and wiring information.

Customer Order Information: Customer Order Information is that information necessary to complete our orders and requests for information. Such information may include your Customer Contact Information, your billing and shipping information, as well as other details pertaining to your order of products and services through us.

Website Usage Information: Website Usage Information is information we collect, via anonymous third-party cookies, that tells us about the way you use and navigate our website. We record certain information and store it in log files when you interact with your services. This information may include device and browser information, IP address, URLs of referring/exit pages, and search terms.

Device Information: Device Information is information we receive form our devices you connect to or use for our services, including your mobile device, connected devices, and wired and wireless sensors. The information we receive from these devices may include IP address, unique device identifiers such as MAC address, sensor and activity information, battery status, and WiFi network information.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

We use cookies to enable you to navigate between pages and to generally improve your user experience. We also use cookies to analyze how users interact with this Website, to enable you to share content using social media and to provide you with embedded content from third parties. We also sometimes use cookie type technologies in emails to identify how users come to this Website so that we can evaluate and measure the effectiveness of our email marketing. 

We may combine information collected via cookies with information such as your IP address, the type of browser, device and operating system, for example, to provide statistical information about visitors to the Website. Where this Website uses third-party cookies, you should check with the relevant third party to see how they use cookies.

If you do not accept cookies, you may not be able to use some features of our service and we recommend that you leave them turned on.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Unfortunately, even though we take measures to protect your information, no security measure can be 100% secure, and we cannot guarantee the security of your information.

Your California Privacy Rights

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Please note that we will not discriminate against you for exercising your rights under the CCPA. However, as noted below under “Right to Opt-Out” if you exercise your right to opt out, some of our services may not function for you, as the sharing of personal information may be critical to operation.

To exercise your right to know or your right to delete, please follow the instructions listed above in “Opt-out and Data Subject Access Request Procedures.”

Links To Other Platforms

This Privacy Policy does not apply to third party websites that we do not own or control, even if you access them through our Services. We are not responsible for the privacy practices of these sites. We encourage you to carefully review these sites’ privacy policies so that you know how they will collect, use, and share your information.

How We Use Your Information

We my use the information we collect to:

  • To present our services and to otherwise carry out, evaluate, market, analyze, personalize and improve our services, which may include storing your information and providing access and sharing of your information with our agents, vendors, suppliers, affiliates, third-party service providers, advertisers and other third parties.
  • To operate any applications, to maintain records of your use of these applications, and to analyze and evaluate these applications to determine if we should develop and/or release additional applications.
  • Communicate with you, either directly or through one of our service providers, including to respond to your comments or questions and for marketing and promotional purposes; and
  • Connect you with third parties for services that may be of interest to you, including utilities.
  • For any other purpose stated in this Privacy Notice.

How We Share Your Information

We may share your Customer Information with third parties to complete your purchases of products and services. The extent to which we use and share your Customer Information depends upon the nature of and purpose for which we use and share it.

Affiliates: We may share information about you, including personal information, with our corporate affiliates for specific business purposes

Service Providers: We may provide third-party service providers (such as market research firms, marketing services providers, advertising agencies, and payment processing partners) access to your personal information to perform services on our behalf. We contractually require our service providers to provide protection for personal information and to limit the use of such information solely for the purpose of providing the specified services on our behalf.

Other Providers of Products and Services: We may provide other third-party providers of products and services (for example financing providers) access personal information that you voluntarily provide on our site so that such providers can provide products and services to you. We contractually require such providers to provide protection for personal information and to limit the use of such information for the purpose agreed to by you when submitting such personal information on our site. By submitting personal information on our site in connection with receiving products and/or services from these providers, you (i) consent to our transmission of your personal information to such providers, (ii) agree that your personal information will be subject to their privacy policies, and (iii) agree that you should contact them directly for more information about their specific privacy and opt-out policies.

Legal Authorities: We cooperate with legal authorities and may in some circumstances be required to disclose personal information in response to requests from law enforcement authorities, or in response to a subpoena or other legal process. We also share information about you if we believe we should in order to (i) prevent a violation of the law; (ii) protect or defend our interests and our legal rights or property; (iii) protect the rights, interests, safety and security of users of the site or members of the public; (iv) protect against fraud or for risk management purposes; or (v) comply with prudent legal practice as we may determine, and applicable law or legal process. We also may share your information in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, and in the unlikely event of bankruptcy.

Storing and Retaining Your Personal Information

Your personal information is stored on servers in the U.S. Also, some of our service providers may store information in servers hosted in countries different from where you reside. As such, your personal information may be subject to the laws of other countries, where the data protection and other laws may not be as comprehensive as your country of residence.

Any personal information that we collect is kept as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or our recordkeeping policies and practices. When we no longer have reason to retain your personal information and as required by our retention policies, it will be destroyed or de-identified in a manner designed to preserve its private and confidential nature, however we may retain inactive archival copies.

Children’s Privacy

Our services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

If you believe that a child under the age of 16 has given us personal information, please contact us as set out under “Contact Us” below or write us an email to support@optecllc.com.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.

Changes To This Privacy Policy

We will update this Privacy Notice from time to time to reflect changes in our business. If we change how we use your Customer Information or the purposes or entities for and to which we disclose Customer Information, we will include such updates within our Privacy Notice.

Changes and clarifications will take effect immediately upon their posting on this website

If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Contact Us

If you have any questions about this policy or privacy practices at Optec, LLC, please contact us or write us at:
Optec, LLC
20911 Johnson St, Suite 104
Pembroke Pines, FL
33029